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Shipping & Terms

 

Questions about shipping or policies?
Chat (below) or Text/Call/ us (651) 491-4760 anytime so we can help you out!

 

NATION-WIDE SHIPPING 

  • FREE U.S. SHIPPING   (3-4 Business Days):    Orders over $30 (Otherwise 3.75)
  • FREE 2-day priority    (2  Business Days):      Order over $75 (Otherwise 5.75)
  • USPS First Class         (3-4 Business Days):    $3.75 
  • USPS OVERNIGHT Shipping      (1-2 Days) overnight delivery if placed by 2pm CDT):    $24.99  

    INTERNATIONAL SHIPPING: 

    • International Standard Shipping             (Around 4-10 business days):    $5.99
    • International Expedited Shipping               (3-5 Days): $39.95                  

      - To guarantee overnight shipping, orders must be placed by 2pm CDT.

      - Orders placed (Monday-Friday) before 2pm CDT will ship out same-day :) 

      - Orders placed (Monday-Friday) after 2pm CDT will ship out the next business day.

      - Orders that come in Saturday& Sunday evening will ship Monday.

      - International orders are based on previous orders' shipping times & may vary upon location. 

      -We can not guarantee these shipping times and are not responsible for any import duties or fees countries could apply.

      TERMS & CONDITIONS:

      • QUESTIONS/ REQUESTS/ PROBLEMS? - Please contact us within 30 DAYS of your purchase regarding any questions, requests or problems you may have. 
      • REFUND POLICY- You may return new and unopened items within 30 Days of delivery for a full refund. We will also pay for return shipping cost if it's a result of our mistake (defective item, incorrect items etc), otherwise original shipping cost/return shipping cost are not covered or refunded. We will process your refund as soon as we receive the returned item. 
      •  EXCHANGE POLICY- If you would like to swap out your item for a different style, we'd be happy to work with you on that and help you find a strap that works best for you!
        • INTERNATIONAL ORDERS- Your Sintillia order will generally arrive within 4-10 business days. The time may be shorter or longer depending on location. We make an effort to prioritize processing and shipping international orders to be sure they arrive in the most timely manor.
        • DUTIES- Some countries may collect import duties or international fees. This is completely out of our control and we are not responsible to refund any such fees. 
        • GIFT CARDS- Our gift cards never expire. If you wish to send a Gift Card directly to someone send us an email INFO@SINTILLIA.COM and we can arrange that for you!  

        Questions about shipping or policies?

        Contact us:  INFO@SINTILLIA.COM 

        (+1) 651 491-4760 or Chat with us below!

         

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